1. Acceptance
By visiting a Signalproof site, submitting a form, booking, purchasing, enrolling, creating an account, attending an event, or using a service, you agree to these Terms and the applicable Privacy and Refund Policies. If you act for an organization, you represent that you may bind it.
2. Services and order documents
Services may include assessments, Clarity Core and Spotlight sessions, Workflow Leak Map Audits, coaching, advisory, training, memberships, digital products, content or media deliverables, CRM and automation implementation, AI-supported workspaces, and custom projects. The checkout, proposal, invoice, order form, statement of work, or service description controls the specific scope, price, term, deliverables, and schedule. Signed terms control over conflicting general terms for that order.
3. Eligibility and accounts
You must be at least 18 or the age of majority. Provide accurate information, protect credentials and access links, and notify support of suspected misuse. We may restrict access to protect users, systems, or the Company.
4. Payments, subscriptions, and cancellation
Prices and billing cadence appear at checkout or in the order document. You authorize stated charges, taxes, and recurring renewals. Cancel recurring services using the method in your order or by contacting support before the next renewal. Cancellation stops future renewal but does not automatically refund past charges. Late, failed, disputed, or reversed payments may suspend delivery or access. Refund eligibility is governed by the Signalproof Refund Policy and offer-specific terms.
5. Scheduling, participation, and delivery
You are responsible for completing required intake, attending scheduled sessions, giving timely feedback, and supplying authorized materials. Rescheduling, no-show, delivery, revision, and expiration rules may be stated in the offer or order. Delays caused by missing access, content, decisions, approvals, or third-party services may extend timelines.
6. CRM, messaging, and compliance
You are responsible for the legality and accuracy of contact data and for required consent under email, SMS, phone, privacy, advertising, and consumer-protection laws. You must honor opt-outs and review workflows, claims, messages, funnels, and automations before launch. Our setup assistance does not transfer your compliance responsibility.
7. AI-supported services
AI outputs can be inaccurate, incomplete, biased, or unsuitable. You must review and verify outputs before relying on, publishing, or acting on them. AI support is not legal, medical, tax, accounting, investment, financial, insurance, cybersecurity, or other licensed professional advice. Third-party AI and technology providers may change availability, behavior, pricing, and terms.
8. Intellectual property and client content
You retain ownership of content you lawfully provide. You grant us a limited license to host, process, edit, display, transmit, and use it to deliver the requested service. Signalproof methods, frameworks, prompts, templates, training, designs, workflows, systems, brands, and pre-existing materials remain Company intellectual property. Your purchase grants only the limited personal or internal-business use stated in the order.
9. Media, Spotlight, and proof assets
Recording, editing, publication, tagging, testimonial, case-study, or proof-asset use requires the permissions described in the applicable intake, release, or consent. Private diagnostic and client information will not be made public merely because a public-facing Spotlight is included.
10. Prohibited conduct
You may not violate law or third-party rights; misuse credentials or systems; upload harmful code; engage in fraud, spam, deceptive claims, impersonation, unlawful surveillance, or unauthorized scraping; bypass security or payment controls; reverse engineer non-public systems; redistribute protected materials; or use the services to build a competing product from Company intellectual property.
11. Third-party services
Payments, calendars, CRM, hosting, communications, analytics, AI models, social platforms, and other functions may rely on third parties. Their terms and availability apply. We are not responsible for third-party outages, policy changes, account restrictions, or acts outside our reasonable control.
12. Disclaimers and results
Except where prohibited by law, services are provided “as is” and “as available.” We do not guarantee revenue, profit, leads, rankings, publication, audience growth, business outcomes, uninterrupted access, or error-free results. Examples and testimonials are not promises of typical results.
13. Limitation of liability
To the fullest extent permitted by law, the Company is not liable for indirect, incidental, special, punitive, exemplary, or consequential loss, lost profits, lost data, business interruption, or third-party claims. Total liability relating to a claim will not exceed the amount you paid for the specific service giving rise to the claim during the preceding twelve months. Rights that cannot legally be limited remain unaffected.
14. Indemnity
You agree to defend and indemnify the Company from claims arising from your unlawful use, client content, communications, data, business practices, breach of these Terms, or violation of third-party rights, except to the extent caused by the Company’s gross negligence or willful misconduct.
15. Suspension and termination
We may suspend or terminate access for nonpayment, misuse, security risk, unlawful conduct, material breach, or threats to people, systems, partners, or reputation. Terms concerning payment, confidentiality, intellectual property, disputes, disclaimers, and liability survive termination.
16. Governing terms and disputes
These Terms are governed by applicable United States law and the law identified in an applicable signed order, without regard to conflict rules. Before filing a claim, contact support and allow a reasonable opportunity for informal resolution. Eligible claims may be brought in small claims court. Nothing prevents either party from seeking urgent equitable relief to protect intellectual property, confidential information, security, or payment rights.
17. Changes, severability, and contact
We may update these Terms prospectively. If any provision is unenforceable, the remainder continues. No waiver is effective unless written. Questions: [email protected]. Privacy: [email protected].